DELIVERY TIMES
Orders are usually dispatched within 2 business days – We endeavor to get your order to you ASAP. Once your order has been dispatched, delivery time will be subject to the delivery service selected but depending on location it is 2-7 days.
IMPORTANT: Please check that all items received are what you have ordered. If you have received an incorrect item DO NOT OPEN IT. We will not accept any returns or provide refunds of items that have been opened, tampered with, or not in their original condition. If you receive a damaged item please contact us within 4 days of delivery and do not throw it away as we will require proof that the item has been damaged (for example: images e-mailed to us of the damaged item.
PRICES AND PAYMENT
All prices on the website are in Australian dollars and are inclusive of GST where applicable. Prices are subject to change without notice.
ORDERS SENT TO AN AUSTRALIAN ADDRESS
- Free delivery (Australia wide) for orders over $150
- Orders under $150 are sent at a standard postage as calculated at checkout
ORDERS SENT OUTSIDE AUSTRALIA
- Delivery costs vary depending on the country the parcel is being delivered to and the delivery method chosen. Pro Shine uses Standard Air Postage which includes tracking. If an alternative form of postage is required contact customer service to discuss options.
- If an international order is entitled to a GST refund. This will occur after payment and before order has been posted.
- You must pay the Order Amount by credit card or PayPal at the time of submitting the Order. Pro Shine accepts Visa, Mastercard or PayPal.
- Free postage over $150 is for parcels sent to an Australian address only
- Some parcels sent overseas will be quarantined by Customs until an additional fee is paid to Customs to release the parcel to you. Please check the applicable Custom laws in your country before placing your order. Pro Shine is not liable to pay such fees and is not responsible for the rejection of your parcel
