ELIMINATE

With the help of Professional Detailers, we have developed a system of cleaning your vehicle. Each bottle is labelled with a number. Follow our No. System for a complete professional clean. No.1 being the first products to be used and No.9 as the last. 

 

FINISH is No.5

DELIVERY TIMES

Orders are usually dispatched within 2 business days – We endeavor to get your order to you ASAP. Once your order has been dispatched, delivery time will be subject to the delivery service selected but depending on location it is 2-7 days.

 

IMPORTANT: Please check that all items received are what you have ordered. If you have received an incorrect item DO NOT OPEN IT. We will not accept any returns or provide refunds of items that have been opened, tampered with, or not in their original condition. If you receive a damaged item please contact us within 4 days of delivery and do not throw it away as we will require proof that the item has been damaged (for example: images e-mailed to us of the damaged item.

 

PRICES AND PAYMENT

All prices on the website are in Australian dollars and are inclusive of GST where applicable. Prices are subject to change without notice.

 

ORDERS SENT TO AN AUSTRALIAN ADDRESS

• Free delivery (Australia wide) for orders over $150
• Orders under $150 are sent at a standard postage as calculated at checkout

 

ORDERS SENT OUTSIDE AUSTRALIA

• Delivery costs vary depending on the country the parcel is being delivered to and the delivery method chosen. Pro Shine uses Standard Air Postage which includes tracking.  If an alternative form of postage is required contact customer service to discuss options.
• If an international order is entitled to a GST refund.  This will occur after payment and before order has been posted.
• You must pay the Order Amount by credit card or PayPal at the time of submitting the Order. Pro Shine accepts Visa, Mastercard or PayPal.
• Free postage over $150 is for parcels sent to an  Australian address only

• Some parcels sent overseas will be quarantined by Customs until an additional fee is paid to Customs to release the parcel to you. Please check the applicable Custom laws in your country before placing your order. Pro Shine is not liable to pay such fees and is not responsible for the rejection of your parcel

Only items purchased on the Pro Shine website can be returned to proshine.com.au  for refund or exchange. Items purchased in a retail store, specialty retailer or elsewhere must be returned to their original point of purchase.

Should you make an error when ordering online, Pro Shine will gladly exchange your item for the item you intended to purchase. The returned item must be unopened and in its original saleable condition. You are responsible for the shipping and additional postage charges.

We will ensure that we pack your order with the greatest of care and consideration of safety.  But in the circumstance of your order arriving in a damaged state of items or error of goods received than ordered online contact Pro Shine immediately to discuss replacement of goods.